Privacy Policy & Disclaimer
At the Center for Classical Chinese Medicine, we respect your privacy and are committed to protecting your personal information. This page explains how we collect, use, and safeguard your information when you visit our website or contact our clinic.
Information We Collect
We may collect personal information that you voluntarily provide through our website forms, including:
Name
Email address
Phone number
Any details you choose to include in your message
We may also gather non-personal information automatically (browser type, device data, general website usage) through Squarespace Analytics, Google Analytics, or similar tools.
How We Use Your Information
We use this information to:
Respond to inquiries or appointment requests
Communicate about our services and updates
Improve our website and user experience
We do not sell, rent, or trade your personal information with third parties.
Data Protection
We take reasonable precautions to safeguard your information from unauthorized access or disclosure.
Please avoid sharing private medical details in website forms, as they are not encrypted for transmitting medical data.
Existing patients should communicate sensitive information only through our secure patient portal.
Cookies & Analytics
Our site may use cookies to improve functionality and analyze traffic. You can disable cookies in your browser settings at any time. Analytics data is used only in aggregate to understand general trends.
California Consumer Privacy Act (CCPA / CPRA) Rights
If you are a California resident, you have the following rights:
To know what personal information we collect and how we use it
To request deletion of your personal information
To opt out of any sale or sharing of personal information (we do not sell or share data)
To not be discriminated against for exercising these rights
To submit a privacy-related request, please contact us at [insert email address].
Data Retention
We retain personal information only as long as needed to fulfill the purposes described here, comply with legal obligations, and maintain required healthcare records.
HIPAA Notice
While our website forms are not designed for transmitting medical records, once your information is received by our clinic it is handled in accordance with HIPAA privacy standards.
Please do not include detailed medical history or treatment notes in online messages.
For secure communications, use the patient portal or call the clinic directly.
Disclaimer
The information on this website is for educational purposes only and should not be considered medical advice.
It is not intended to diagnose, treat, cure, or prevent any disease.
Always seek the advice of a qualified healthcare provider with questions regarding your health or medical conditions.
Accessibility Statement
We strive to make our website accessible to all visitors, including those with disabilities.
If you experience difficulty using any portion of the site, please contact us at [email address] or [phone number], and we’ll be happy to assist you.
Policy Updates
This policy may be updated periodically. Any changes will appear on this page with a revised “Last Updated” date.
Contact Us
Center for Classical Chinese Medicine
11573 Los Osos Valley Road, Suite H
San Luis Obispo, CA 93405
📞 805-439-0044
📧 cfccm.staff@att.net
Quick Summary
We value your trust. We never sell your data, we only use the information you provide to respond to your inquiries, and we protect patient privacy in accordance with HIPAA and California privacy laws.
Last Updated: October 2025